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E-mail us anytime
We try to respond within 24 hours
Frequently Ask Questions
1. How long does shipping take?
Processing takes 3–5 business days, followed by the carrier’s delivery time.
2. Do you ship internationally?
Yes, but international customers are responsible for customs fees and duties.
3. What is your return policy?
Returns are accepted within 10 days. Customers pay return shipping (unless otherwise approved). Review return policies for more information.
4. What if my item arrives damaged?
Contact us immediately with photos. We will review the claim and decide whether a refund, replacement, or return is appropriate.
5. Are all designs original?
Yes — all artwork is created by Meceidi and protected by copyright.
6. Are colors accurate to the photos?
We try our best, but colors may slightly vary due to screen settings.
6. Care instructions for art work and printed products.
For Original Paintings
- Keep away from direct sunlight to prevent fading
- Avoid humid or damp areas
- Dust with a soft, dry cloth
- Do not use cleaning sprays or water
For Art Prints
- Frame behind glass for best protection
- Avoid bending or rolling tightly
- Store in a cool, dry place
For Apparel Featuring Artwork
- Wash inside-out on gentle cycle
- Use cold water
- Hang dry to preserve colors
- Do not bleach
- Do not iron directly on the design